Customer Support AI Agent

An AI powered multi-platform agent for everyday customer engagement.

Industries We Serve

E-Commerce & Retail Real Estate Healthcare Enterprise Operations Travel & Hospitality Customer Support Operations

Demo Video

How Dassh Works

Features

Multi-Channel Deployment

Enterprise Integrations

Website Learning & Knowledge Updates

Monitor Conversations and Performance

AI Chat Summarization

Export and Reporting

Frequently Asked Questions

Yes, Dassh is designed as an omni-channel platform and can be deployed across WhatsApp, websites, mobile applications, and other digital communication channels from a centralized system.

Yes. Businesses can connect multiple knowledge sources, including websites, SharePoint, business documents, structured data, and other configured sources, allowing the AI to provide responses based on organisation-specific information.

Yes. Website sources can be manually refreshed or configured for scheduled crawling and refresh cycles, allowing frequently changing information to be updated.

Yes. The AI agent can capture information such as name, email address, phone number, company, area of interest, and follow up requirements, which can then be accessed by authorised users through the Admin Dashboard.

Difinity Digital combines Power BI and AI to create practical conversational analytics experiences. By outsourcing your business needs to us, you can access dedicated Power BI and AI expertise without the cost and complexity of building a larger in-house team.

Ready to Make Customer Conversations Smarter?

Build and deploy intelligent AI chat agents that help your business engage customers, automate support, and deliver better experiences across every channel.

Assistance hours:
Monday – Friday 9 am to 6 pm

Contact info

Committed to support you, always!

Office Number 53 , 13thFloor , Burjuman Business Tower, Al Mankool

1st Floor, Carnival Infopark Phase1, Kakkanad, Kochi, Kerala
Kochi Kerala 682030

 © Copyright Difinity Digital. All Rights Reserved

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