Implementing invoice processing automation for enhanced compliance
With an overwhelming increase in invoice volume, the client aimed to automate invoice processing and streamline their entire system. By implementing a complete end-to-end automation solution, the client sought to enhance overall efficiency, reduce the burden of manual data entry, and validation, and minimize errors.
A prominent IT Hardware retail company in India with over 350 employees and multi city operations faced significant challenges due to an increasing number of invoices to be processed. This resulted in workflow slowdowns and strain on human resources. Recognizing the critical need for an efficient solution, Difinity Digital saw an opportunity to implement an automation strategy using Artificial Intelligence (AI), Optical Character Recognition (OCR) and Robotic Process Automation (RPA). By automating the entire end-to-end invoice processing workflow, the enterprise streamlined its operations, reduced errors, and even freed up staff to focus on creative, higher-value tasks.
Implementing an automation solution was not without its challenges. The influx of invoices of various types and sizes was challenging for both the client and our team. Besides the differences, extracting data from each document freehand was time–consuming and required more effort. Similarly, the chances of errors while managing these bulk invoices manually are very high and the whole process is very exhausting. With automation, our team aimed to significantly improve the handling of these invoices, reducing processing times and errors. Also, the firm had to navigate existing legacy systems, ensuring that the new technology could seamlessly integrate with current processes.
Difinity Digital guided the IT Hardware retail company with customized automation solutions. With this, our clients can advance their entire invoice processes using AI and RPA. The whole process was tailored to efficiently capture and process invoices of all types, automating data extraction, validation, and entry into the firm’s accounting system.
“The invoice processing automation we did for our client has considerably increased their data accuracy and work efficiency. We were able to reduce the manual intervention by automating a process which required hours of intensive labour. The greatest challenge was to organize the data and find a perfect way to implement the process seamlessly.”
Manu George Michael, Director, Difinity Digital
–from Execution Team